Refund & Cancellation Policy

Please read the Terms and Conditions carefully. By enrolling in any of our Programs, you agree to be bound by these Terms and Conditions and cancellation policy.

Refund Policy

Posturepro Sports Performance Program:

  • A refund may be requested up to 45 days before the beginning of the course. The tuition will be refunded minus a $250 administration fee. If the cancellation is made less than 45 days prior to the beginning of the course, the tuition is non-refundable.

Webinars and Online Certifications:

  • These materials are for personal use. Once registered, these materials are non-refundable.

Live-Streamed Courses:

  • A refund may be requested up to 45 days before the beginning of the course. The tuition will be refunded minus a $250 USD administration fee. If the cancellation is made less than 45 days prior to the beginning of the course, the tuition is non-refundable, even if the student does not attend the course. Please note that for courses that are given partially online and partially in person, no refund will be issued once part of the course has been started. The request for the refund must be placed at least 45 days before the beginning of either modality of the course to receive a refund (minus the administration fee).

In-Person Courses:

  • For programs in the United States, we reserve the right to cancel a course 30 days prior to the event start date. For international programs, we reserve the right to cancel a course 45 days prior to the event start date. If Posturepro cancels a program, the student may either keep the tuition on file and attend another course or receive a refund for the course tuition only. All other expenses are the responsibility of the student.

Online Consultations:

  • Annette’s time is very limited. There are no refunds for cancelled online consultations. The time slot has been allocated to you and, because of Annette’s busy schedule, there is no way of rescheduling.

In-Person Consultations:

  • Refunds: In-person consultations are non-refundable. Once you book your consultation, the time slot is reserved exclusively for you. Due to our consultant's limited availability and scheduling constraints, we are unable to offer refunds for cancellations.
  • Cancellation Deadline: If you need to cancel your appointment, we kindly ask that you notify us at least 14 days in advance. This allows us to adjust our schedule accordingly.
  • Please note that in the event of cancellation, no refunds will be issued. However, if you notify us within the specified cancellation period, you may be eligible to reschedule your consultation for a later date, subject to availability.

Force Majeure:

  • No refunds will be issued based on Force Majeur events. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our programs that is caused by events outside our reasonable control, including but not restricted to, strikes, lock-outs, riot, terrorist attack, war, fire, explosion, natural disaster, impossibility of the use of public or private transport or public or private telecommunications networks or the acts, decrees, legislation, regulations or restrictions of any government. Our performance is deemed to be suspended for the period that the force majeure event continues, and we will reserve an extension of time for delivery of our programs for the duration of that period.

 

Last Updated: July 16, 2022